Contact Us

By Mail

The New York State Education Department
High School Equivalency (HSE) Office
89 Washington Avenue, EBA 460
Albany, New York 12234

By E-mail

Many questions can be answered quickly by email. Please clearly explain your issue or question and include your name and phone number in case we need to call you back to obtain additional information. 

E-mail: hse@nysed.gov

(Questions will be answered within 1 to 2 business days)

By Phone

The HSE call center provides detailed, recorded information on each of the pathways to an HSE diploma. The call center is open for calls on Tuesday, Wednesday, and Thursday from 10 a.m. - 12 noon, except for State holidays.

Call center: (518) 474-5906
Fax: (518) 474-3041

NOTE to Test Takers:  

The HSE Office cannot provide test scores over the phone or by email. If you have registered and taken a GED® Test beginning in 2022, your scores can be found in your GED account. If you need to confirm which TASC subtests were taken and passed between 2014 and 2021 - or which GED subject tests were taken and passed between 2002-2013 (2003-2013 for GED in Spanish) – the NYSED HSE Status Verification option can provide information. The link for this site is: https://eservices.nysed.gov/hse-status/status-report. Only previously passed qualifying HSE subtests and/or passing Regent’s exam credits may be blended with the current GED exam. Scores do not correlate between exams and are not cumulative. If you still require assistance, please email the HSE office or contact the call center, as noted above.